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Customer Support


Best Trampoline Service
On The Planet

Award winning customer service

Jumpflex has an award winning customer support philosophy being recognized as 2018 and 2019 Industry winners for customer service and product reviews. We have over 2000 5 star reviews and maintain a 4.7 star rating on Google and ProductReview which is testament to our core beliefs and down to earth approach.

And then we woke up...

Trampolines
is all we do

Jumpflex™ Trampolines have been designed and built from the ground up for maximum fun, safety, durability. We are the family favourite trampoline brand promoting active play with our innovative, high quality trampoline designs. Trampolines is all we do, this shines through from our end user experience, to our  product and support. We are here for you every step of the way solely motivated by customer satisfaction.

Going all in...

We're here for life

We are a family owned business founded by two brothers, Matt and Stephen with the goal to change the world of play. It all started with a simple idea centered around our love for functionality and minimal design. What started as an outlet for our passion and entrepreneurial experiment, quickly grew into much more than just selling a few trampolines.

We are big believers in encouraging children to get outdoors, our mantra - play for life.

Here at Jumpflex™, we have a single focus of becoming the greatest trampoline brand in the world, immortalised through the generations.

Jumpflex™ is here for life making a Jumpflex trampoline the only Trampoline you will ever need.

Expert Team

We have years of experience and we have a 100% inhouse support team based in New Zealand.

Jumpflex™ is made up of experts in the industry and are proud to support up and coming young athletes who help shape the design of our products. We hope to help them reach their full potential and become top players in their field!

We all live and breathe our products - with families of our own, when you call Jumpflex™ trampolines you’re not just speaking to a customer support member, you’re speaking to a friend.